Exploring Future of Digital Transformation
Driven by unprecedented rate of change, globalization and hardware commoditization, business and IT leaders today are facing tremendous
BDU Workshop
ISSIP, in collaboration with Mayo Clinic, Bahir Dar University, the University of New Hampshire (UNH), IBM, Marquette
A collection of Service Desing Tools
In a recent discussion series on the ISSP LinkedIn Group, colleagues shared a series of tools and resources on Service Design. Here is
What Shape Is The Future IT Professional?
Earlier this year, members of the International Society of Service Innovation Professionals (ISSIP), including myself, Charlie Bess, Haluk
Competing Through Service
Earlier this month, I, together with several members of ISSIP senior leadership team, represented ISSIP at the Arizona State
Launch of California Center for Service Science
Launch of California Center for Service Science On Friday, 9/13, I attended the California Center Service Science Summit which was held at